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JoAnn – Treasurer and Insurance Adjudicator
JoAnn oversees many of the operational aspects of the office and is much appreciated for her dedication to the practice from even before Dr. Baker took leadership. She works behind the scenes to coordinate with insurance companies to assure your coverage and benefits are properly utilized. With JoAnn's help, our office runs smoothly and efficiently.
JoAnn enjoys swimming, fine arts, and traveling. Favorite destinations include the Caribbean, European river cruises, China, and even the Antarctic circle.
Carolyn – Reception
Helping out part-time, Carolyn is often the first to pick up the telephone and tend to your needs. She is remarkably thorough and is phenomenal to anticipate the “other questions” that might come up as we prepare for your visit. Dr. Baker says she “connects the dots” between a patient and their insurance better than anyone – knowing what information might be needed to obtain the care you need.
Carolyn and her husband Steve are longtime Lake County residents, recently building a new home in Perry; complete with rooms for the grandkids when they come to stay.